Terms & Conditions

With the book of a guiaturisticosevilla.com service, the following terms and conditions apply:

1. Responsibilities of the client and the hired guide.

From the client:

  • The client is responsible for transportation to/from the meeting point agreed with the guide.
  • The client is responsible for their own safety on a walking tour of the city or inside a monument.
  • The client is responsible for his behavior if it is inappropriate. The guide reserves the right to interrupt or terminate a guided tour in case of an unacceptable attitude on the part of the client.
  • The client is responsible for their belongings and personal effects during the guided tour.

From the guide:

  • The guide is not responsible for reducing the route of a tour in case of delay on the part of the client.
  • The guide is not responsible for the reduction of the route of a tour due to unforeseen or unscheduled closures of the monuments.
  • The guide is not responsible for the reduction of a tour due to extreme weather situations, delays, unforeseen events or any situation beyond his or her control.
  • The guide is not responsible nor will he assume responsibility for any damages, losses, accidents or other irregularities, and in no case will he assume the expenses arising from any of these situations.

2. Independent guides and external services.

  • The independent guides recommended by Ricardo Carmona Suárez (in case he himself is not available) are autonomous and not dependent on Ricardo Carmona Suárez.
  • Ricardo Carmona Suárez acts only as an intermediary in the case of recommending another guide.

3. Guided visits, tours and excursions.

All our services include:

  • Certified official guide.
  • VAT and taxes.

Our services do not include:

  • Entrance fees to monuments.
  • Travel to/from the agreed meeting point for the guided tour.
  • Taxi, bus, metro or any means of transportation before, during and after the tour.
  • Fees or commissions in case of payments by bank transfer or Paypal (these expenses are always borne by the client).
  • Personal expenses during the tour such as souvenirs, drinks or food.
  • Medical or insurance expenses.
  • Other occasional expenses related to the tour such as travel insurance, non-refundable tickets or tickets, phone calls, etc.
  • Tips.

 

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